uae_info@erickson.by
Terms and Conditions
Hereinafter, "Erickson Coaching" shall be referred to as "Erickson" in this document.
Enrollment
Learners must provide complete and accurate information to enrollment advisors during the enrollment process. This information includes, but is not limited to, legal first, last name, phone number, billing address, and email.
Any false or misleading information may result in a delay or termination of enrollment.
Any personal information collected by Erickson will be used solely for the purpose for which it was originally collected (enrollment and communication) and remains confidential.
Under the Personal Information Protection Act, learners are entitled to receive documentation of the information contained in their files.
Erickson retains a digital record of each learner's information for a period of seven years. Following this period, Erickson reserves the right to securely dispose of such information in alignment with industry best practices. It is strongly recommended that learners independently preserve their own records for future reference. This information may include but is not limited to learner contract, certificate, training resources, etc.
1. To secure a place in any of the Erickson courses, payment in full, or the first installment must be received prior to the commencement of the course.
2. Failure to make payments within the contracted dates will result in termination of enrollment.
3. Tuition fees can be paid via Card or via bank transfer.
All fees listed in this document are subject to applicable taxes.
4. Erickson reserves the right to change the schedule or cancel courses. In such a case, learners will be notified and are provided an opportunity to choose another course start date or receive a full refund.
5. Erickson is not responsible for any costs incurred by learners due to a course cancellation or rescheduling.
Hereinafter, "Erickson Coaching" shall be referred to as "Erickson" in this document.
Enrollment
Learners must provide complete and accurate information to enrollment advisors during the enrollment process. This information includes, but is not limited to, legal first, last name, phone number, billing address, and email.
Any false or misleading information may result in a delay or termination of enrollment.
Any personal information collected by Erickson will be used solely for the purpose for which it was originally collected (enrollment and communication) and remains confidential.
Under the Personal Information Protection Act, learners are entitled to receive documentation of the information contained in their files.
Erickson retains a digital record of each learner's information for a period of seven years. Following this period, Erickson reserves the right to securely dispose of such information in alignment with industry best practices. It is strongly recommended that learners independently preserve their own records for future reference. This information may include but is not limited to learner contract, certificate, training resources, etc.
1. To secure a place in any of the Erickson courses, payment in full, or the first installment must be received prior to the commencement of the course.
2. Failure to make payments within the contracted dates will result in termination of enrollment.
3. Tuition fees can be paid via Card or via bank transfer.
All fees listed in this document are subject to applicable taxes.
4. Erickson reserves the right to change the schedule or cancel courses. In such a case, learners will be notified and are provided an opportunity to choose another course start date or receive a full refund.
5. Erickson is not responsible for any costs incurred by learners due to a course cancellation or rescheduling.
1. Courses in a program pathway must be completed in the order indicated.
2. Tuition fee for a course must be paid in full before the learner can begin the next course in their program pathway.
3. Course completion requirement documents are available on the Erickson Online Academy.
4. Access to the Erickson Online Academy is granted 5-7 business days before the commencement of the course.
5. It is highly recommended that learners complete the course completion requirements before moving on to the next course in their program pathway.
6. In addition to course completion requirements, learners must maintain
7. Learners who do not meet the minimum attendance and/or completion requirements will not be eligible to receive a certificate for the course they are enrolled in.
8. Such learners will be required to join another course if they wish to attain certification (See below, Retake Policy).
Course Retake Policy
1. Any learner who has not successfully completed a course and wishes to retake it to fulfill the requirements for that course may do so at a Retake Fee of USD $400 + (applicable taxes) as long as the start date of the “retake” is within 2 years of the commencement date of their original course.
2. A 50% course fee (+ applicable taxes) applies if the start date of the “retake” is more than 2 years from the commencement date of the original course.
Access to Erickson Online Academy and Recordings
1. Access to the Erickson Online Academy is granted 5-7 business days before the commencement of the course.
2. The email address provided by the learner during the enrollment process will be used for initial registration.
Subsequent courses will be automatically added to the learner's dashboard.
3. To access Erickson Online Academy, learners will be provided with the link.
4. Recordings from the live sessions will be automatically removed 90 days after the last day of the live sessions. It is the responsibility of the learner to download these recordings if they wish to maintain a copy.
5. Recordings from the live sessions are confidential to the participants of the class and should not be shared or distributed in any shape or form.
6. Online breakout rooms will not be recorded.
7. Onsite classes will not be recorded.
Terms & Conditions for Issuing Certificates
Erickson Coaching International issues certificates for the following program pathways:
1. Certificates are awarded only upon successful completion of all program requirements including attendance for the respective pathway.
2. Learners, who are otherwise eligible to receive their certificate, will not be issued one if they have an outstanding balance.
2. Tuition fee for a course must be paid in full before the learner can begin the next course in their program pathway.
3. Course completion requirement documents are available on the Erickson Online Academy.
4. Access to the Erickson Online Academy is granted 5-7 business days before the commencement of the course.
5. It is highly recommended that learners complete the course completion requirements before moving on to the next course in their program pathway.
6. In addition to course completion requirements, learners must maintain
- A minimum of 70% attendance for The Essentials course, The Advanced Course, The MCC Journey Course, The High Performance Team Coaching, and The Advanced Team Coaching.
- 100% attendance for all Mentor Bundles (Level 1, Level 2, Level 3) and the Team Coaching Supervision.
- A minimum of 80% attendance is required for all short (specialty) courses.
7. Learners who do not meet the minimum attendance and/or completion requirements will not be eligible to receive a certificate for the course they are enrolled in.
8. Such learners will be required to join another course if they wish to attain certification (See below, Retake Policy).
Course Retake Policy
1. Any learner who has not successfully completed a course and wishes to retake it to fulfill the requirements for that course may do so at a Retake Fee of USD $400 + (applicable taxes) as long as the start date of the “retake” is within 2 years of the commencement date of their original course.
2. A 50% course fee (+ applicable taxes) applies if the start date of the “retake” is more than 2 years from the commencement date of the original course.
Access to Erickson Online Academy and Recordings
1. Access to the Erickson Online Academy is granted 5-7 business days before the commencement of the course.
2. The email address provided by the learner during the enrollment process will be used for initial registration.
Subsequent courses will be automatically added to the learner's dashboard.
3. To access Erickson Online Academy, learners will be provided with the link.
4. Recordings from the live sessions will be automatically removed 90 days after the last day of the live sessions. It is the responsibility of the learner to download these recordings if they wish to maintain a copy.
5. Recordings from the live sessions are confidential to the participants of the class and should not be shared or distributed in any shape or form.
6. Online breakout rooms will not be recorded.
7. Onsite classes will not be recorded.
Terms & Conditions for Issuing Certificates
Erickson Coaching International issues certificates for the following program pathways:
- Level 1: The Essentials Course + Level 1 Mentor Bundle Course
- Level 2: The Essentials Course + The Advanced Course + Level 2 Mentor Bundle Course
- Level 3: The MCC Journey + Level 3 Mentor Bundle Course
- 4Q essentials: CCE Certificate
- Emotional Intelligence: CCE Certificate
1. Certificates are awarded only upon successful completion of all program requirements including attendance for the respective pathway.
2. Learners, who are otherwise eligible to receive their certificate, will not be issued one if they have an outstanding balance.
1. Learners opting for multi-payment must adhere to the agreed-upon payment schedule.
2. Failure to make payments within the contracted dates will result in immediate termination of enrollment
Refunds
1. Tuition fee for each course that a learner registers for includes a non-refundable application fee.
Refund Eligibility: All courses are subject to a partial refund as long as they meet the following refund eligibility criteria.
3. Learners who wish to withdraw from a course or a program must notify customer service (uae_info@erickson.by) in writing (email) within the prescribed time period.
4. Tuition fees will be non-refundable beyond the above-mentioned grace period.
5. Upon receiving a refund request, a refund addendum will be sent to the learner. The learner's signature on the addendum is required before the refund process can begin.
6. Upon submitting a refund request, learners will be immediately removed from the enrolled course, and access to course content on Erickson Online Academy will no longer be available.
7. Refunds will be processed using the original payment method used during enrollment.
8. All fees and refunds are subject to applicable taxes.
9. Refunds may take up to 20 business days to be processed and reflected in the learner's bank account.
Intellectual Property
1. Materials, concepts, and information (collectively called “Materials”) presented by Erickson during course delivery either orally or in writing, are the property of Erickson Coaching International and Marilyn Atkinson, and are protected by copyright, trade secret, and other applicable laws.
2. The Materials constitute commercially valuable, proprietary, confidential property of Erickson, the design and development of which required substantial effort, time, and money.
3. All rights are expressly reserved by Erickson and Marilyn Atkinson.
4. Learners agree not to reproduce, copy, or otherwise duplicate, and not to distribute, lend, or otherwise transfer the Materials without the prior written permission of Erickson.
5. Learners agree not to use the Materials in any way that would compromise the confidential and proprietary nature of the Materials.
6. Learners agree that the Materials presented by Erickson are intended solely for use in the course and that the Learner is free to use the Materials for their personal use as a coach.
7. Learners agree not to resell, reproduce, sell, or repackage and sell the Materials.
8. Learners agree not to deliver the Materials themselves, either reproduced or modified, or anything derived from the Materials, either orally or in writing, as part of any seminar/webinar, training program, workshop, consulting, book, article, speech, talk, and/or similar business activity which the Learner makes available to their clients or to others, except with the prior written permission of Erickson.
Code of Conduct:
Learners are required to
1. Use polite and respectful language when interacting with facilitators, TAs, fellow learners, enrollment advisors, the customer service team, and any other Erickson team member.
2. Refrain from using offensive, derogatory, or discriminatory language.
3. Show consideration for the opinions and perspectives of others, even when differing from their own.
4. Be conscious of their behavior and avoid any actions that could disrupt the learning environment.
5. Treat everyone with respect, irrespective of their background or identity.
6. Address any conflicts or disagreements respectfully and privately.
7. Seek guidance from the course facilitator or designated Erickson staff if conflicts persist.
8. Avoid personal attacks and focus on finding constructive solutions.
9. Respect the privacy of others.
10. Do not share personal information about themselves or others without permission.
Course Participation:
Learners are required to
1. Join their class on time and be prepared with the necessary materials.
2. Appear on camera during live sessions.
Learners who are continuously off camera will be marked absent and may be withdrawn from the course.
3. Engage in class discussions, activities, and assignments in a timely manner.
4. Complete assignments and readings as instructed.
5. Notify the facilitator in advance if they cannot attend a class or complete an assignment.
6. Submit their own work and give proper credit to the sources they use.
7. Use appropriate software (Zoom) for attending online classes.
8. Use appropriate software (Chrome on a desktop or laptop computer) to access Erickson Online Academy.
2. Failure to make payments within the contracted dates will result in immediate termination of enrollment
Refunds
1. Tuition fee for each course that a learner registers for includes a non-refundable application fee.
- Non-Refundable Application Fee for Online Course - $300USD
- Non-Refundable Application Fee for Onsite Course - $400 USD
Refund Eligibility: All courses are subject to a partial refund as long as they meet the following refund eligibility criteria.
- Online Course - Refund requests must be received within the first 2 live sessions of an online course and before the third online session commences.
- Onsite Course - Refund requests must be received within the 1st day of the onsite course and before the second day of training begins.
- Mentor Bundle Course (Level 1, Level 2, Level 3) - Refund requests must be received at least 7 business days before the first scheduled group coaching session begins.
3. Learners who wish to withdraw from a course or a program must notify customer service (uae_info@erickson.by) in writing (email) within the prescribed time period.
4. Tuition fees will be non-refundable beyond the above-mentioned grace period.
5. Upon receiving a refund request, a refund addendum will be sent to the learner. The learner's signature on the addendum is required before the refund process can begin.
6. Upon submitting a refund request, learners will be immediately removed from the enrolled course, and access to course content on Erickson Online Academy will no longer be available.
7. Refunds will be processed using the original payment method used during enrollment.
8. All fees and refunds are subject to applicable taxes.
9. Refunds may take up to 20 business days to be processed and reflected in the learner's bank account.
Intellectual Property
1. Materials, concepts, and information (collectively called “Materials”) presented by Erickson during course delivery either orally or in writing, are the property of Erickson Coaching International and Marilyn Atkinson, and are protected by copyright, trade secret, and other applicable laws.
2. The Materials constitute commercially valuable, proprietary, confidential property of Erickson, the design and development of which required substantial effort, time, and money.
3. All rights are expressly reserved by Erickson and Marilyn Atkinson.
4. Learners agree not to reproduce, copy, or otherwise duplicate, and not to distribute, lend, or otherwise transfer the Materials without the prior written permission of Erickson.
5. Learners agree not to use the Materials in any way that would compromise the confidential and proprietary nature of the Materials.
6. Learners agree that the Materials presented by Erickson are intended solely for use in the course and that the Learner is free to use the Materials for their personal use as a coach.
7. Learners agree not to resell, reproduce, sell, or repackage and sell the Materials.
8. Learners agree not to deliver the Materials themselves, either reproduced or modified, or anything derived from the Materials, either orally or in writing, as part of any seminar/webinar, training program, workshop, consulting, book, article, speech, talk, and/or similar business activity which the Learner makes available to their clients or to others, except with the prior written permission of Erickson.
Code of Conduct:
Learners are required to
1. Use polite and respectful language when interacting with facilitators, TAs, fellow learners, enrollment advisors, the customer service team, and any other Erickson team member.
2. Refrain from using offensive, derogatory, or discriminatory language.
3. Show consideration for the opinions and perspectives of others, even when differing from their own.
4. Be conscious of their behavior and avoid any actions that could disrupt the learning environment.
5. Treat everyone with respect, irrespective of their background or identity.
6. Address any conflicts or disagreements respectfully and privately.
7. Seek guidance from the course facilitator or designated Erickson staff if conflicts persist.
8. Avoid personal attacks and focus on finding constructive solutions.
9. Respect the privacy of others.
10. Do not share personal information about themselves or others without permission.
Course Participation:
Learners are required to
1. Join their class on time and be prepared with the necessary materials.
2. Appear on camera during live sessions.
Learners who are continuously off camera will be marked absent and may be withdrawn from the course.
3. Engage in class discussions, activities, and assignments in a timely manner.
4. Complete assignments and readings as instructed.
5. Notify the facilitator in advance if they cannot attend a class or complete an assignment.
6. Submit their own work and give proper credit to the sources they use.
7. Use appropriate software (Zoom) for attending online classes.
8. Use appropriate software (Chrome on a desktop or laptop computer) to access Erickson Online Academy.
